Our process

Our process

Our process

No black box and no vanishing for three weeks. Four phases, a working link every week, and one person who answers the phone. You always know what is happening next.

Four phases, a working link every week, one person who answers the phone.

No black box and no vanishing for three weeks. Four phases, a working link every week, and one person who answers the phone. You always know what is happening next.

From briefing to launch.

From briefing to launch.

From briefing to launch.

Each phase ends with something you can look at and sign off, so nothing piles up into a surprise at the end.

Every phase ends with something you can look at and sign off.

Discovery

We work out what the site has to do and who it has to convince, before anyone opens a design tool.

We settle what the site has to do, and who it has to convince, before anyone designs.

Kickoff workshop

Audience and goals

Content inventory

Fixed scope agreed

Design

Direction first, then real screens with real content. You see it in a browser, not as a flat picture.

Direction first, then real screens in a browser. Not a flat picture.

Art direction

Key screens designed

Responsive behaviour

Prototype you can click

Build

Built in Framer with accessibility, speed and structured data handled as we go, not afterwards.

Component build

Content loaded

Accessibility pass

Performance budget held

Launch

Careful launch, then handover so your team can run the site without waiting on us.

Pre-launch QA

Analytics and Search Console

Domain and DNS

Training and handover

Three rules we never bend.

Three rules we never bend.

Three rules we never bend.

Fixed scope, fixed price

We agree what is included before we start. If scope changes, we say so and requote rather than quietly absorbing it.

Scope is agreed before we start. Changes get requoted, never quietly absorbed.

Written scope

No surprise invoices

Changes quoted upfront

Something to see weekly

Every week there is a real, working thing to look at. Progress is visible rather than described.

Weekly demo link

Feedback in one place

No long silences

One point of contact

One person who knows your project, from first call to handover. No account-manager relay.

Direct line

Same person throughout

Replies within a day

CONTACT

/ DIRECT CONTACT

Let’s get your phone ringing.

Let’s get your phone ringing.